How We Use Your Data
By continuing to use our website or services, you consent to the collection, use, and protection of your data as outlined in this Privacy Policy.
Our Privacy Policy
At Midtown Psychiatry, we prioritize the privacy and confidentiality of our patients' personal and health information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services.
Collection of Personal Information
When you visit our website or contact us, we may collect personal information such as your name, email address, phone number, medical history, and insurance details. This information is gathered to provide you with the necessary healthcare services, schedule appointments, and communicate with you effectively.
Use of Collected Data
Your personal data is used strictly for the purpose of managing your healthcare, including scheduling appointments, providing medical consultations, processing insurance claims, and communicating with you about your care. We may also use your data to improve our services, enhance your patient experience, and comply with legal and regulatory requirements.
HIPAA Compliance
At Midtown Psychiatry, we are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). This means that your health information will be handled with the utmost care and protected against unauthorized access, use, or disclosure. We will not share your protected health information (PHI) without your consent, except as required by law.
Protection of Your Data
We take extensive measures to ensure that your personal information is protected against unauthorized access, alteration, disclosure, or destruction. Our security systems and protocols are designed to safeguard your privacy and comply with HIPAA guidelines.
Sharing Your Data
We may share your data with other healthcare providers, medical professionals, and insurance companies involved in your care or treatment as necessary. We will never sell or share your personal information with third parties for marketing purposes.
Data Retention
Your personal and health information will be retained only for as long as necessary to provide medical services and comply with applicable laws and regulations. After that, your data will be securely disposed of.
Your Rights
You have the right to access, correct, or request the deletion of your personal information, including protected health information (PHI). If you wish to exercise these rights, please contact us directly.
By continuing to use our website or services, you consent to the collection, use, and protection of your data as outlined in this Privacy Policy. If you have any questions or concerns, please do not hesitate to contact us.
Text & SMS
Message "Marketing"
If you choose to opt-in to SMS communications from Midtown Psychiatry, you will receive text messages at the mobile number you provide.
These messages might be automated and might include promotional offers, coupons, and/or information related to Midtown Psychiatry, as well as information related to your appointments and care.
Consent to Receive Automated Messages
You understand that consent to receive automated messages is not a condition of purchase or use of Midtown Psychiatry's services.
Messages may include but are not limited to, appointment confirmations, practice updates, and medication refill updates.
Frequency of Messages
Message frequency may vary based on your appointment frequency and, your healthcare and communication needs, along with relevant practice changes. You will receive messages relevant to your services and occasional promotional updates.
Opt-Out and Support Options
You may opt out of receiving text messages at any time by texting "STOP". Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm your that you have unsubscribed. Should you wish to re-subscribe, you may text "START' to receive SMS messages again.
For assistance with the messaging service, text "HELP or contact info@midtownpsychiatry.com
Wireless Carrier Rates and Services
Wireless carrier message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.
Confidentiality
We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to Midtown Psychiatry.